Shipping

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Shipping

The Tea Republic’s products are packaged and shipped from Kuala Lumpur, Malaysia. Our shipping costs are as follows:

All domestic orders over RM1000.00 are shipped for FREE. Otherwise, the following costs apply:

DOMESTIC ORDERS – MALAYSIA

Express Courier Delivery  (3-5 working days) RM10.00

 

INTERNATIONAL ORDERS – SINGAPORE

Express Courier Delivery  (3-7 working days) RM35.00 onwards *

 

INTERNATIONAL ORDERS – ALL OTHER COUNTRIES

Express Courier Delivery  (5-10 working days) RM90.00 onwards *


* International shipping fee varies according to destination and quantity of items ordered.

The Tea Republic complies with Malaysian regulations; however, your country may have different requirements for importing our products. Kindly note that we cannot be liable for any additional duties, taxes or surcharges that you may have to pay on delivery to your country. If you are unsure, we suggest checking with local authorities before placing your order.

 

FOR YOUR REFERENCE :

Currency Converter : RM Ringgit Malaysia / MYR Malaysian Ringgit to USD , EUR, GBP etc.

 

REFUNDS & EXCHANGES :

At The Tea Republic, we strive to provide exceptional customer service and the perfect shopping experience with each and every order.

If, for any reason, you are not completely satisfied with your order, you may request for a refund with returning your purchase or exchange any items in new and unused condition with original packaging intact.

We will require you to return the products to us in its original condition and packaging within 30 days of purchase and we will give you a full refund or product exchange of the item’s cost excluding postage costs.

Comments (4)

  • Hi,

    Do you provide any self collection at KL Sentral office?

    Thank you

    Regards
    Grace

    Grace Chan
    Reply
    • Dear Grace Chan,
      Do call and make an appointment in advance as the office does not accomodate walk-ins.
      You may place your order via our website and can self collect at our office.
      You can also purchase our products directly from our stockist: Koncent Malaysia.

      Thank you.

      Reply
  • Hi, greetings.

    I have placed my order, order no 3385. kindly confirm about the shipping details. Tq

    Shantan Balakrishnan
    Reply
    • Hi Shantan,
      We have sent you the shipping details.

      Reply

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